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What If I Need My Order Faster?

  • Updated

We understand that sometimes you need your order ASAP—whether it's for a special event, a gift, or just because you can't wait to receive your new Smallwoods piece! That's why we offer expedited options to help get your order to you as quickly as possible.

🚀 Expedited Options Available

1. Express Production

  • What it is: Moves your order to the front of our production line.

  • Typical turnaround: Orders usually ship within 48 hours.

  • How to select: Choose "Express Production" at checkout.

2. Overnight Shipping

  • What it is: Prioritizes your order in production and ships it overnight for next-business-day delivery once it's ready.

  • Includes: Express Production—no need to select both.

  • How to select: Choose "Overnight Shipping" at checkout.

🛒 How to Select Expedited Options at Checkout

  1. Add items to your cart.

  2. Proceed to checkout.

  3. Select your preferred shipping option:

    • Standard Shipping

    • Express Production

    • Overnight Shipping

  4. Complete your purchase.

🔄 Already Placed Your Order? Need to Upgrade?

If you've already placed your order and it hasn't shipped yet, we may still be able to upgrade it.

  • Live Chat: Click the Help button on our website for immediate assistance.

  • Support Form: Use our support form to send us a detailed message.

Please provide:

  • Your Order Number

  • The upgrade you'd like: Express Production or Overnight Shipping

If your order is still eligible, we'll process the upgrade and inform you of any additional costs.

📌 Important Notes

  • Express Production: Moves your order to the front of the line and typically ships within 48 hours.

  • Overnight Shipping: Moves your order to the front of the line and ships it overnight for next-business-day delivery.

  • Upgrades: Depend on where your order is in the process, so the sooner you contact us, the better!

💬 Need Assistance?

If you have any questions or need further assistance:

  • Live Chat: Click the Help button on our website for immediate assistance.

  • Support Form: Use our support form to send us a detailed message.

We're committed to ensuring your order reaches you as quickly as possible!

 

 

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