At Smallwoods, we take great care in creating and shipping each order with quality and efficiency! Here’s how the process works from the moment you place your order to when it arrives at your door. 🚚✨
Step 1: Production & Order Processing
✔ Standard Production Time: 2 to 7 business days
✔ Express Production (Optional at Checkout): Moves your order to the front of the production line, generally shipping within 48 hours
💡 Each piece is made just for you! Our team carefully crafts your custom order before it’s ready to ship.
Step 2: Shipping & Delivery
Once production is complete, your order ships via the shipping method you selected at checkout:
🚚 Standard Shipping: Delivery within 5-7 business days after production
🚀 Expedited Shipping: Delivery within 2-3 business days after production
📦 Overnight Shipping: Your order is prioritized in production AND ships overnight for next-business-day delivery
💡 Tracking Your Order: Once your order ships, you’ll receive an email with a tracking number so you can follow its journey!
Step 3: Receiving Your Order
✔ Orders Ship from Our U.S. Facility – We carefully package and ship orders from our fulfillment center.
✔ Check Your Tracking – Some orders may ship in multiple packages, so check for multiple tracking numbers in your confirmation email.
📌 Important: We do not ship to PO Boxes or APO/FPO addresses. Be sure to use a physical street address for delivery!
Have Questions or Need Help?
📱 Text Us: 903-321-2535 (Fastest Response!)
💬 Send Us a Message: Support Form
We’re happy to help and make sure your order arrives safely! 🏡✨