At Smallwoods, we take great care in creating and shipping each order with quality and efficiency! Here’s how the process works from the moment you place your order to when it arrives at your door. ✨
Step 1: Production & Order Processing
✔ Standard Production Time: 2 to 7 business days
✔ Express Production (Optional at Checkout): Moves your order to the front of the production line, generally shipping within 48 hours
Each piece is made just for you! Our team carefully crafts your custom order before it’s ready to ship.
Step 2: Shipping & Delivery
Once production is complete, your order ships via standard shipping. Delivery typically takes within 1–5 business days after production.
Tracking Your Order: Once your order ships, you’ll receive an email with a tracking number so you can follow its journey!
Step 3: Receiving Your Order
✔ Orders Ship from Our U.S. Facility – We carefully package and ship orders from our fulfillment center.
✔ Check Your Tracking – Some orders may ship in multiple packages, so check for multiple tracking numbers in your confirmation email.
Important: We do not ship to PO Boxes or APO/FPO addresses. Be sure to use a physical street address for delivery!
Have Questions or Need Help?
Chat with us using the icon on our website during business hours. We’re happy to help and make sure your order arrives safely! 💬