At Smallwoods, we aim to provide a great shopping experience and transparency in pricing. While we do offer price adjustments, specific criteria must be met for eligibility. Please review the details below.
Eligibility for Price Adjustments
A price adjustment can be honored if:
- The price change occurred within 24 hours of your order being placed.
- You contacted our support team within 24 hours of placing your order.
How to Request a Price Adjustment
If you believe your order qualifies, follow these steps:
- 📧 Contact Support: Reach out within 24 hours of your order being placed.
- 📝 Provide Order Details: Include your order number and the price adjustment information (e.g., the new price or promotion).
- 💰 Adjustment Processed: If your request is approved, we’ll refund the price difference to your original payment method.
What’s Not Eligible for Price Adjustments?
- Orders placed more than 24 hours before a price change.
- Price changes from limited-time offers, clearance sales, or final sales.
- Requests made after the 24-hour window.
Have Questions?
If you’d like to request a price adjustment or need further assistance, we’re here to help!
📱 Text Us: 903-321-2535
💬 Message Us: Support Form
We’re committed to ensuring a positive experience and look forward to assisting you! 😊