At Smallwoods, we strive to provide transparent pricing and a delightful shopping experience. We understand that prices can change, and we're here to assist you with any eligible adjustments.
✅ Eligibility for Price Adjustments
We offer price adjustments under the following conditions:
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Timing: The price change occurred within 24 hours of your order being placed.
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Contact Window: You reached out to our support team within 24 hours of placing your order.
📝 How to Request a Price Adjustment
If your order meets the criteria above, follow these steps:
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Contact Support: Reach out within 24 hours of your order placement.
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Provide Order Details: Include your order number and information about the price adjustment (e.g., the new price or promotion).
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Adjustment Processed: If approved, we'll refund the price difference to your original payment method.
🚫 What’s Not Eligible for Price Adjustments?
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Orders placed more than 24 hours before a price change.
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Price changes from limited-time offers or final sales.
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Requests made after the 24-hour window.
💬 Need Assistance?
If you have questions or need further assistance:
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Live Chat: Click the Help button on our website for immediate assistance.
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Support Form: Use our support form to send us a detailed message.
We're committed to ensuring a positive experience and look forward to assisting you!