Making a change to an order is a simple process! As long as it's been less than 12 hours since you submitted your order you can request a change! You can request a change by visiting our express support portal at www.smallwoodhome.com/a/support and submitting a change request to our Loyalty team. If you prefer to call, that's no problem either! You can give us a call at 903-321-2535 during business hours of Monday-Friday from 8:30 AM to 4:30 PM CST. A Loyalty specialist would be more than happy to assist!
When selecting express production you agree to waive the 12 hour policy that allows your order to be modified as all express orders go immediately into production.