We understand that sometimes changes are needed after placing an order! If your order hasn’t started production yet, we may be able to help. Here’s what you need to know.
Can I Make Changes to My Order?
✔ You can request a change within 12 hours of placing your order.
✔ Changes may include:
- Updating the shipping address 🏡
- Modifying custom text or images ✍️
- Changing the item size or design 🔄
✔ If more than 12 hours have passed, your order has likely moved into production and can no longer be changed.
How to Request a Change
📱 Text Us at 903-321-2535 with:
✔ Your Order Number
✔ The Change You Need
💡 If your order is still eligible for changes, we’ll update it and confirm the adjustment with you!
What If My Order Has Already Started Production?
Once production has started, we are unable to modify or cancel your order. However, if there’s a mistake, please reach out, and we’ll see how we can assist!
Need More Help?
📱 Text Us: 903-321-2535 (Fastest Response!)
💬 Send Us a Message: Support Form
We’re happy to assist with any order-related questions and make the process as smooth as possible. 💛