Need quick assistance? While text messaging is our primary support method, we also offer Chat Support during select hours for fast, real-time help!
When Is Live Chat Available?
💬 Live chat is available during business hours, though availability may vary based on agent availability.
📅 Business Hours:
- Monday – Tuesday: 8:30 AM – 9:30 PM CST
- Wednesday – Friday: 8:30 AM – 4:30 PM CST
- Saturday – Sunday: 11:30 AM – 9:30 PM CST
If chat is unavailable, we recommend texting us for the fastest response.
How to Access Live Chat
✔ Go to Our Website – Visit Smallwoods.com
✔ Click the Chat Icon – Look for the chat bubble in the bottom corner of the screen.
✔ Start Your Conversation – Our team will assist you with order questions, tracking, product inquiries, and more!
💡 If chat is unavailable, you can still send us a message, and we’ll respond as soon as possible.
Prefer a Faster Response? Text Us!
📱 Text Us at 903-321-2535 – Our team is available and ready to assist via SMS!
💬 Other Contact Options:
- Submit a Support Request: Support Form
- Visit Our Help Center: FAQs & Guides
We’re Here to Help!
Whether you need help with an order, tracking, or product details, our team is happy to assist. Chat with us, text us, or browse our Help Center to find the answers you need! 🏡✨