How Long Does It Take to Receive My Store Credit?
Store Credits are delivered by email and typically arrive within 24–48 hours after they are issued.
Your Store Credit will be sent as a 16-digit code that can be applied at checkout on your next order.
How Your Store Credit Is Delivered
Your Store Credit is sent to the email address associated with your order.
Please allow 24–48 hours for delivery.
If you do not see your Store Credit email, we recommend:
Checking your junk or spam folder
Searching your inbox for emails from Smallwoods
Confirming you are checking the correct email address
What If I Haven’t Received My Store Credit?
If your Store Credit has not arrived within 48 hours, please contact our Loyalty Team for assistance.
You can reach our Loyalty Team at:
903-321-2535
Our team will be happy to verify your Store Credit and ensure your 16-digit code is successfully delivered.